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'I'm banned from flying with easyJet for 10 years - all because of my name'
This graduate claims he's been banned from flying with easyJet because of his name.
Kieran Harris was looking forward to flying to Alicante, Spain, on May 25, after booking it with the airline a month prior.
However, the 21-year-old was in for a shock when the airline sent over an email the day before the flight stating that Kieran was banned from boarding the Liverpool flight.
The email claimed that "due to previous disruptive behaviour" Kieran had received a "10 year no-fly sanction until 15/03/2031".
The trainee auditor claims that the airline had confused him with a lad who was sentenced to 12 weeks in prison for behaving aggressively and abusively whilst drunk on an easyJet flight in 2021.
University graduate Kieran claims that the abusive flyer shares the same full name and birthday with him.
This isn't the first time Kieran has been mistaken for the convicted criminal, and claims that the Metropolitan Police stormed his house in bulletproof vests last year after misidentifying him as the wrong Kieran Harris.
On another occasion, he claims to have been mistaken for the other bloke after being involved in a collision when cops looked him up on their database.
The graduate claims that he is even considering a name change if the mix-ups continue, and was left "frustrated" by the experience with easyJet.
Kieran, from near Chester, said: "My friend got an email at 6pm the night before the flight, saying they had this ten-year flight ban and I was just removed off the booking.
"I was gutted. I couldn't quite get my head around it.
"I wasn't on the booking anymore, I didn't have a seat on the flight, and there was no point in me even going to the airport.
"We've had this previously. It's this person who obviously has the same name and date of birth as me.
"The police turned up at my family home last summer trying to question me. It was quite serious, but within five or ten minutes they knew that it wasn't me.
"News articles are published with a photo of this person and you can see that it's not me.
"They're accusing me of doing something, whereas if they saw me in person any human being would be able to see that it's not me, it's just a bit frustrating.
"I'm thinking of getting a name change if this continues to happen."
Kieran claims that easyJet requested a picture of his passport to confirm his identity, and eventually lifted the accidental ban - leaving the stressed holidaymaker with just hours to get to his flight.
Although the issue was resolved eventually, Kieran claims that the 'stressful' experience has deterred him from flying with easyJet again, as he had to take time off work to go back and forth with the airline over the phone.
Kieran said: "We'd booked the holiday a month ago and we even checked in online over a week ago, so there has been so much time for them to contact us.
"I was gutted because I'd booked a day off work [for the flight] and I've basically not been able to work today because I've been spending the whole day trying to ring easyJet to get this sorted.
"It's incredibly stressful.
"This has made me less likely to want to fly with easyJet in the future. I definitely don't want to fly with easyJet again."
Kieran's mum Sheena Harris claims that the Metropolitan Police turned up at the former student's front door and "burst into the house" last May.
However, she says they left once they realized that the 21-year-old's physical appearance didn't match that of the criminal.
Sheena said: "Last May, in the early hours of the morning, the Met police turned up at the front door.
"They burst into the house, burst into his bedroom and got him to come downstairs.
"Then their attitude started to shift, and it became quite obvious that they'd seen him and his physical appearance and started to back off slightly.
"They sat him down and explained that there is someone else with his name and his identical date of birth who lives somewhere in the North West, and this person has committed some sort of crime.
"They said that the information they had been given had led to Kieran's doorstep.
"It was very frightening; it was quite traumatizing."
The relentless misunderstandings have left the 54-year-old mum believing that it might be time to seek legal advice so that her son can 'move on with his life'.
Sheena said: "I'm starting to think that we need to seek legal advice.
"He just wanted a week's break in the sun to have a rest from work after lots of exams and revision.
"If this incorrect information is shared by easyJet, that could cause some quite serious issues.
"It's quite upsetting. He's a young man who has done nothing wrong, and it's not very nice to think that there's someone out there [like that] who has the same details.
"Kieran will change his name if he has to in order to move forward in his life without having this hanging over him."
An easyJet spokesperson said: "We are very sorry that Mr Harris was incorrectly advised he couldn't fly with us.
"We made this decision in good faith as Mr Harris shared the same name and date of birth and was flying from the same UK region as a passenger we'd previously banned for a serious offence onboard.
"As soon as Mr Harris contacted us we resolved the matter and while he flew as originally planned we understand the frustration this will have caused so our team are in touch with him and will offer a gesture of goodwill in light of his experience."
A spokesperson for the Metropolitan Police said: "This complaint did relate to police attending an address for a Kieran Harris and it appears to have been a mistaken identity, for which we have sent an apology in writing."
注释:
sanction: n
1.表示" 处罚",means "a formal action or punishment (to be) ordered when a law or rule is broken",如:Western nations imposed tough sanctions on the country. 西方各国对这个国家实行了严厉制裁。The minister can only act in this matter with the sanction of Parliament.部长只有得到国会批准才能就此事采取行动。
2.表示"批准",means "formal or official permission",如:The minister can only act in this matter with the sanction of Parliament.部长只有得到国会批准才能就此事采取行动。
abusive: adj
表示"虐待的;滥用的",means "expressing offensive reproach; characterized by physical or psychological maltreatment",如:If your partner is abusive and alcoholic, then you have a part of your unconscious that is abusive and alcoholic. 如果你的伙伴是好辱骂的并酗酒的,那么你就有好辱骂且酗酒的无意识部分。
bloke: n
表示"家伙",means "a boy or man",如:While we were talking, a bloke came up. 我们正在谈话, 一个人走了过来。
gutted: adj
表示"伤心的;失望的",means "disappointed",如:"I was gutted when I couldn't play at Arsenal last season but there was nothing I could do. 在去年,当我在阿森纳不能打比赛的时候,我是非常痛苦的,但是,我又无能为力
deter: v
表示" 阻止;威慑",means "try to prevent; show opposition to",如:No difficulty can deter us from trying it again. 没有困难可以阻止我们再试一次。
traumatize: v
表示" 使受损伤;使受精神上创伤",means "inflict a trauma upon",如:Many people traumatized by what they had experienced. 多人因这次经历受到创伤。
中文简要说明:
21岁英国男子哈利斯(Kieran Harris)在出国度假前一天被易捷航空(Airline EasyJet)告知机位被取消,还惊讶发现被禁飞10年,原来航空公司将他与另一名同名同姓、生日相同、被列入黑名单的乘客搞混。
综合英国《每日镜报》(Daily Mirror)、《每日星报》(Daily Star)报导,住在英国西北方切希尔郡(Cheshire)的21岁男子哈利斯,原订5月25日从利物浦机场搭乘易捷航空班机飞往西班牙度假,不料出发前一天竟收到航空公司来信,称他先前在机上的「捣乱行为」,导致被易捷航空「禁飞10年」至2031年,因此他此行的机位也被取消。
哈利斯花了整天时间与易捷航空联系,发现对方将他与另一名同名同姓、出生同一天的乘客搞混。
据信易捷航空搞错的黑名单乘客2021年酒醉后在机上闹事,出现攻击及辱骂行为,他后续被关12周。
易捷航空最终要求哈利斯提供护照,比对护照上的照片,才取消他的禁飞令、让他登机,不过这也导致哈利斯必须在几小时内赶赴机场搭机,原本一个月前就计划好的度假行程却压力爆表。
他抱怨一周前就已经先办理在线Check in了,不明白为何易捷航空会在前一天才告知机位取消,害他得在最后一天紧急处理,「我绝对不会再搭易捷航空。」
事实上这也并非哈利斯头一次因为同名、同生日被误会,他说去(2022)年穿着防弹背心的英国警方突袭他家、质问他做了某事,但5至10分钟后就发现搞错人了,因为新闻有公布那家伙的照片。他说如果被误认的事情一再发生,他会考虑改名。
针对报导,易捷航空表示对哈利斯非常抱歉,强调当初的决定是出于善意,在哈利斯联系后就已解决问题。
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